The Top 6 Issues In Condo Property Management Today RevealedAnd The Most Efficient Ways To Manage Them

Only the best words of appreciation of the hard work, professionalism and courtesy that we have received from ICC Property Management at 30 Nelson Street! Terrie is the most responsive, focused and attentive professional / property manager. She is always never greedy for a smile and real help. Thank you, Terrie!

ICC has made our life as Board members so much better and easier. They are great people to work with and easy to get along with! Great team of knowledgeable and dedicated people!

Jyoti Mehta is a great help at the ARC condo. She personally takes care of everyone. She made so much easier in the transition of occupying my unit. She is a go to person and always meet with a smile on the face.

It has been a pleasure working with the management team at ICC! We’ve been working directly with Terrie-Anne, Margot and John, and everyone on the team has been fantastic to deal with. They truly care about improving the experience of building residents, and are very accommodating and respectful towards their vendors. Overall it has been a great partnership and we look forward to continuing to work with this team.

I have dealt with Rosana Sartori at the Toronto King Street location several times now. I have consistently found her to be approachable, professional, easy to work with, fair, and EFFECTIVE. She has demonstrated knowledge and expertise in her area, and as a resident of the building I have benefited from this. Our building is lucky to have her as the manager, and I would hope that she is recognized appropriately.

Having Rosana Sarcori as our Property Manager at Soho Lofts, has been an absolute pleasure! She has been here for only 6 months so far and has been the most effective Property Manager that the building has ever had. Not only is Rosana knowledgeable but she is very approachable and professional. She is prompt in her email responses and gets things done! Whenever my dogs see Rosana in the office, they always come by to say hello as they are so happy to see her. I am grateful to have Rosana as the Property Manager for our home, and I hope she is acknowledged for all that positive things she has done.

I have found ICC to be professional, candid, and responsive as our property manager. Living in an aging TH community with unique challenges, ICC has quickly learned the lay of the land and acted upon outstanding items that our prior PM could not handle. They also offer an online platform allowing for better communication with residents and for BOD members to track requests. Their new offices on 14th ave also demonstrates their success and commitment to their employees.

Kerri Anne Myers has been an incredible addition to our condo corporation! As our Property Manager, she’s picked up a workload that would be daunting to anyone, and has helped us as a Board move through the long, long list, effectively and efficiently, one step at a time. She’s knowledgeable, thorough, responsive, and fun! That’s an extra bonus. Thanks Kerri Anne!

We have been working directly with Margot and John about an issue we recently had. The team have been extremely helpful, responsive and attentive. Margot came in personally into our unit and reassured that she will not drop the issue until it is resolved. Not only she took her time to get to the bottom of the issue, she also made sure we were heard and taken care of. Margot you’re exceptional, you go above and beyond and we’re grateful! I can say confidently that the team truly care about all residents and make sure they have the best experience. Thank you for your hard work and determination!

At the Metro Lofts – our Property Manager Mike Liao is the best in the business. He is extremely attentive and respectful to the needs of the owners, responding to all emails/ calls promptly and with care. He always goes out of his way to find the best price, then negotiate some more to get the best possible deal for the condo condo corp. His care and attention to detail has saved the condo corp thousands! One time, when I needed a new washing machine, he had bought one a few weeks earlier. and found an amazing deal, so he photocopied his receipt gave me all the details so I could go and price match!! I feel grateful knowing that Mike is our Property Manager and know that we are in good hands.